Privacy Policy

Privacy Policy

Last Updated: 21 July 2026

At Xtraordinary Co, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Delivery address

  • Billing information

  • Order history

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate order updates

  • Improve our products and services

  • Meet legal and regulatory requirements

Payment Information

Payments are processed securely through trusted third-party payment providers. Xtraordinary Co does not store your bank card details.

Sharing Information

We only share your information with trusted service providers such as payment processors and courier companies when necessary to fulfil your order.

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information against unauthorised access or misuse.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Your Rights

You may request access to, correction or deletion of your personal information where permitted by South African law.

Contact

If you have questions regarding this Privacy Policy, please contact Xtraordinary Co through our website.