Shipping & Delivery Policy

Shipping & Delivery Policy

Last Updated: 21 July 2026

Xtraordinary Co delivers throughout South Africa.

Processing Times

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Options

Delivery options and rates are displayed at checkout.

Estimated delivery times:

  • Major cities: 2–5 business days

  • Regional and outlying areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

Tracking

Once your order has been dispatched, you will receive tracking information where available.

Delivery Address

Customers are responsible for providing the correct delivery address.

Additional courier charges resulting from incorrect addresses may be payable by the customer.

Failed Deliveries

If delivery cannot be completed due to customer unavailability or incorrect details, additional delivery fees may apply.

Risk and Ownership

Ownership of the products passes to the customer upon successful delivery.

Contact

If you experience any delivery issues, please contact Xtraordinary Co and we will gladly assist.